At this time our minimum order requirement is 5 units.

Yes, you may upload your own design. You can either choose from our preselected images to design your own brush or you can upload your own image in a.png or .jpg file to be printed on the brushes.You must own the rights to all logos/imagery. Please review our Terms & Conditions.

Currently, we only offer 5 colors for the custom brushes in our Original Detangler: Pink, Sky Blue, Purple, White Marble & Black.These 5 best-selling, colors will ensure the best results of the printed images on the brushes. 

You may select up to 4 colors when designing your brush. 

You cannot select multiple brush colors for one design. If you would like to have multiple colors, we suggest placing multiple orders with smaller quantities so that you can have an assortment of colors. 

Our Custom Brushes are digitally printed.  

Unfortunately, due to limitations with the printing facilities we are not able to send a sample prior to your order being completed. If you have any issues with the printing on your brushes, or if any brushes in your order arrive damaged, please contact our customer service department at custombrush@wetbrush.com. They will be able to assist you further.  

All orders are subject to approval, and at the discretion of our team to accept or reject. All orders are moderated after submission. Approved orders will be sent to print upon final review from the Wet Brush team. Typical printing times are 5-7 business days and shipping will follow once the order is completed.  

Once you submit payment, we are unable to cancel orders. Unless your order arrives damaged or defective, we cannot accept returns or exchanges for any custom orders. However, if you are not satisfied with your order, please reach out to the customer service team at custombrush@wetbrush.com so we can assist you. 

Once the order is received, it will be reviewed by the internal team at Wet Brush. If your order contains anything that violates our terms and conditions, your order will be rejected, and you will be notified. If the brush is approved, it will be sent to the printer, and you will receive an email once it has shipped.  

No, we do not allow promotion codes on our custom brushes at this time.  

We strive to ensure that our customers are always happy. However, unless your order arrives damaged or there is an issue with the printed images, custom brushes are non-refundable. 

We do not offer expedited shipping on custom items due to unforeseen printing delays that are out of our control.  

Please email us at custombrush@wetbrush.com. We will respond to your email as soon as possible and look forward to working with you!